Q. How do I order? A. Check out our shop tab - if you don't see what you're looking for, email us your request and we can create a custom listing for you.
Q. Where are you located? A. We are home based in Kamloops BC Canada. We do not have a store front and don't allow customers in our home.
Q. How can I see your items in person? A. We attend many craft fairs and artisan markets. Check our schedule tab for current events
Q. Do you ship out of Kamloops? A. We ship across North America - please ask us for a shipping quote for multiple items.
Q. How can I pay for my order? A. Online orders can be paid with E-transfer or Credit card. In person purchases can be paid with debit TAP, credit card or cash.
Q. When do I pay for my order? A. Store purchases: Pay at checkout OR Custom orders: Once your order is placed we will send you an invoice due within a few days. Please pay it as soon as you can so we can start working on it. All orders must be prepaid in advance, no exceptions.
Q. When will my order be ready? A. We strive to get your order to you as soon as we can. We're a busy family with busy boys and full time jobs - this "little business" is a hobby for us. Orders take 2-4 weeks (depending on your order). If you have a deadline PLEASE let us know at the time you are placing your order and we will do our best to meet it.
Q. Do you make custom orders? A. Yes! Almost any "thing" we make can be customized and we LOVE new ideas and challenges! However, due to our busy schedule, we only open custom orders for about 1 week per month. Please see our schedule page for current custom order timelines.
Do you have a question not covered by this FAQ? Please use the contact form to reach out to us